Why can’t you just tell me how much a dental cleaning is?

I have answered several of these inquiries, and I realize it can be very frustrating when “shopping for a dental cleaning” in the attempt to get a quoted price. I hope to shed some light on this issue. I have worked in dental clinics for many years, and this issue has surfaced over and over, but still exists.

If you read an earlier blog post of mine, you will understand that “dental cleaning” is a very general term used by both patients and dental health care providers. It doesn’t identify the various procedures that can make up a dental hygiene visit.

Polishing and fluoride application are quite clear, and in Canada have a specific procedure code used with a set fee for each.  So you can phone a clinic and ask “how much is polishing, how much is fluoride?”, and you can get a stated fee.  Easy enough. This fee varies from clinic to clinic. In Alberta there is no provincial fee guide for dentists or hygienists.

Phone and ask “how much is a cleaning?”, and you will get various estimates. Why estimates and not a set fee?  The amount of scaling and rootplanning required can not be determined over the telephone. The person on the phone hasn’t seen your teeth, doesn’t know how much calculus build up there is, doesn’t know how deep the pockets are around your teeth, and doesn’t know that you may be more comfortable with freezing for your appointment.  Scaling and rootplanning are billed in units of time, so it depends on how long it takes to complete the procedures. Therefore you will get estimates only over the phone or via email.

Registered Dental Hygienists can provide many more services than I have touched upon here, and I could go into great lengths to describe all of the beneficial treatments, but I will leave that for another time.

I hate to compare it to the car mechanic, but if the analogy works… I can’t phone and tell my mechanic I hear a noise, and ask “how much to fix it?”. Well, actually I can do that, but I won’t get a set price answer. I’m told it needs to be seen, they need to “diagnosis” the problem first. They can only tell me once they determine what is required. Wow that sounds familiar…

One patient asked me “why are fees such a mystery with you dental people?”.  The best way to get a clear picture if you are looking for quotes – is ask about specific procedures.

I must say that I encourage people to ask questions, shop around if your economic situation requires it, but it is also important that you trust your health care providers, ask about their experience, services offered, and educational background. Be well-informed, and be critical of what you read on the internet. Please don’t try “professional debridement” at home, even if you find a video online that shows you how to do it.   🙂

Disclaimer: I am not using professional dental terminology because this information is not intended for other dental health care professionals. This is intended for the general public who tell me they just want to know why they find it difficult to get a “straight answer”. I am aware dental hygienists prefer terminology such as professional debridement instead of dental cleaning. I also advocate use of other remineralizing products as an option or in conjunction with fluoride, and advocate selective polishing.